{"id":44543,"date":"2023-02-22T06:17:00","date_gmt":"2023-02-22T05:17:00","guid":{"rendered":"https:\/\/gorica.info\/?p=44543"},"modified":"2023-02-22T06:17:00","modified_gmt":"2023-02-22T05:17:00","slug":"telekomunikacijska-tvrtka-i-direktorica-na-sudu-kaznjeni-jer-su-uporno-zvali-potrosace-i-nudili-svoje-usluge","status":"publish","type":"post","link":"https:\/\/gorica.info\/en\/telekomunikacijska-tvrtka-i-direktorica-na-sudu-kaznjeni-jer-su-uporno-zvali-potrosace-i-nudili-svoje-usluge\/","title":{"rendered":"Telekomunikacijska tvrtka i direktorica na sudu ka\u017enjeni jer su uporno zvali potro\u0161a\u010de i nudili svoje usluge"},"content":{"rendered":"

Hrvatski telekom<\/strong> i direktorica za odnose s korisnicima progla\u0161eni su krivima i osu\u0111eni jer je HT uporno nazivao potro\u0161a\u010de nude\u0107i im svoje usluge.<\/p>\n

Prvi slu\u010daj dogodio se u listopadu u 11.43, u 12.44 te 13.44 sati, i to prema potro\u0161a\u010du na njegov broj mobitela koji je u registru \u201cNe zovi\u201d. Zvali su ga s govornog automata s kojeg HT \u0161alje poruke svojim korisnicima za pobolj\u0161anje usluga \u0161to zovu brigom o korisnicima, tzv. \u201cCare\u201d, pi\u0161e Danica.hr<\/a>.<\/p>\n

Zvali su ga svaki sat vremena<\/strong><\/h4>\n

\u010covjek je ispri\u010dao kako je tog dana zbog bolesnog djeteta bio kod ku\u0107e i svakih sat vremena zvao ga je HT i pu\u0161tao svoj govorni automat.<\/p>\n

\u201cPrva dva poziva sam poklopio slu\u0161alicu i nisam htio poslu\u0161ati poruku do kraja, a tre\u0107i poziv sam poslu\u0161ao i \u010duo da se radi o HT-u koji mi je nudio optiku jer je uvedena na mojoj lokaciji prebivali\u0161ta.<\/p>\n

Kako su zvali svakih sat vremena i nisu prestajali dok nisam poslu\u0161ao govorni automat, iako sam u registru \u201cNe zovi\u201d, sve me je to uzrujalo i prijavio sam ih Dr\u017eavnom inspektoratu. Mjesec dana poslije djelatnica HT-a zvala je da sad ima vremena do\u0107i instalirati optiku koju nisam tra\u017eio, niti \u017eelio\u201d, otkrio je gra\u0111anin koji ih je zbog toga tu\u017eio.<\/p>\n

HT se pak branio kako nisu krivi jer su ga kontaktirali isklju\u010divo u svezi postoje\u0107eg ugovora u svrhu pobolj\u0161anja postoje\u0107ih usluga. Dakle, radilo se o servisnim obavijestima, a ne promid\u017ebenim porukama kojima bi se pru\u017eale nove usluge, tvrde u HT-u.<\/p>\n

Po\u010detkom studenoga HT je kontaktirao i nudio svoje usluge jednoj gospo\u0111i na njezin mobitel koji je tako\u0111er u registru \u201cNe zovi\u201d. I ona je, dakle, bila upisana u registar potro\u0161a\u010da koji ne \u017eeli primati pozive u okviru promid\u017ebe ili prodaje iz \u010dlanka Zakona o za\u0161titi potro\u0161a\u010da.<\/p>\n

Gospo\u0111a je kazala kako ju je HT preko svojih djelatnika kontaktirao u vi\u0161e navrata na broj njenog mobilnog telefona i svaki put bi rekla \u201cne zanima me\u201d i poklopila slu\u0161alicu.<\/p>\n

Dobili paprenu kaznu\u00a0<\/strong><\/h4>\n

HT je u slu\u010daju gospo\u0111e ve\u0107 prilikom provo\u0111enja inspekcijskog nadzora priznao po\u010dinjenje prekr\u0161aja koji mu se stavlja na teret te zbog tog izra\u017eava \u017ealjenje. Obe\u0107ali su kako \u0107e i dalje poduzimati sve potrebne mjere da se isto vi\u0161e ne ponovi.<\/p>\n

Sutkinja ih je na koncu proglasila krivima i kaznila zbog kr\u0161enja odredaba Zakona o za\u0161titi potro\u0161a\u010da. HT, tako, mora platiti kaznu od 4000 eura<\/strong>, a direktorica za korisnike 2000 eura<\/strong>. Oboje moraju podmiriti i po 66 eura<\/strong> tro\u0161kova prekr\u0161ajnog postupka.<\/p>\n

Presuda<\/a> je nepravomo\u0107na i na nju se HT i direktorica mogu \u017ealiti u zakonom propisanom roku.<\/p>","protected":false},"excerpt":{"rendered":"

Hrvatski telekom i direktorica za odnose s korisnicima progla\u0161eni su krivima i osu\u0111eni jer je HT uporno nazivao potro\u0161a\u010de nude\u0107i im svoje usluge. Prvi slu\u010daj dogodio se u listopadu u 11.43, u 12.44 te 13.44 sati, i to prema potro\u0161a\u010du na njegov broj mobitela koji je u registru \u201cNe zovi\u201d. Zvali su ga s govornog […]<\/p>\n","protected":false},"author":23,"featured_media":44544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_override_counter":[],"footnotes":""},"categories":[83],"tags":[8944,896,8945,8946,710,1202,801,515],"class_list":["post-44543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-drustvo","tag-ht","tag-kazna","tag-ne-zovi","tag-nudili-usluge","tag-potrosaci","tag-prekrsajni-sud","tag-sud","tag-zastita-potrosaca"],"yoast_head":"\nTelekomunikacijska tvrtka i direktorica na sudu ka\u017enjeni jer su uporno zvali potro\u0161a\u010de i nudili svoje usluge - Gorica Info<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gorica.info\/en\/telekomunikacijska-tvrtka-i-direktorica-na-sudu-kaznjeni-jer-su-uporno-zvali-potrosace-i-nudili-svoje-usluge\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telekomunikacijska tvrtka i direktorica na sudu ka\u017enjeni jer su uporno zvali potro\u0161a\u010de i nudili svoje usluge\" \/>\n<meta property=\"og:description\" content=\"Hrvatski telekom i direktorica za odnose s korisnicima progla\u0161eni su krivima i osu\u0111eni jer je HT uporno nazivao potro\u0161a\u010de nude\u0107i im svoje usluge. Prvi slu\u010daj dogodio se u listopadu u 11.43, u 12.44 te 13.44 sati, i to prema potro\u0161a\u010du na njegov broj mobitela koji je u registru \u201cNe zovi\u201d. 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