{"id":54066,"date":"2023-09-12T05:25:32","date_gmt":"2023-09-12T03:25:32","guid":{"rendered":"https:\/\/gorica.info\/?p=54066"},"modified":"2023-09-12T05:25:32","modified_gmt":"2023-09-12T03:25:32","slug":"enc-hrvatske-autoceste","status":"publish","type":"post","link":"https:\/\/gorica.info\/en\/enc-hrvatske-autoceste\/","title":{"rendered":"Neki voza\u010di imaju problema s naplatom cestarine Hrvatskih autocesta: S ENC ra\u010duna nam skidaju dvostruke iznose cestarine"},"content":{"rendered":"

ENC<\/strong> je vrlo koristan ure\u0111aj za one koji \u010desto putuju autocestama<\/strong>. Jednostavan je za kori\u0161tenje, ne treba vam ni ke\u0161 niti kartice, omogu\u0107ava prolazak trakama na naplatnim postajama na kojima gu\u017eve nema ili je manja nego na ostalim trakama… No, \u010dini se da je sve vi\u0161e onih koji se \u017eele da im ENC ure\u0111aji Hrvatskih autocesta<\/a> napla\u0107uju previ\u0161e.<\/p>\n

Evo nekih komentara na Facebook grupi Prometne zgode i nezgode:<\/strong><\/p>\n

\u201cMeni je ENC dva puta naplatio. Kad sam shvatio da je iznos na ra\u010dunu ni\u017ei, nazvao sam HAC<\/a> i pitao \u0161to se dogodilo jer mi je \u010dudno stanje ra\u010duna. U sustavu su vidjeli da je dva puta napla\u0107en prolaz. Napravili su zapisnik i u roku 15 dana je vra\u0107en iznos\u201c, napisao je jedan voza\u010d.<\/p>\n

\u201eMeni su naplatili 15 i ne\u0161to eura prema Plo\u010dama, iako zadnjih 5-6 godina nisam i\u0161ao dolje, plus tu relaciju kao da sam pre\u0161ao za 2 minute. Dodu\u0161e, nakon moje pritu\u017ebe u roku jednog dana su vratili cijeli iznos\u201c, napisao je drugi.<\/p>\n

I nama se u redakciju javio jedan Velikogori\u010dan sa sli\u010dnim problemom. Njemu su, kako tvrdi, tako\u0111er s ENC-a skinuli dvostruku cestarinu. Obja\u0161njenje smo potra\u017eili u Hrvatskim autocestama.<\/p>\n

\"autocesti\"
Foto: Gorica.info<\/figcaption><\/figure>\n

Evo \u0161to voza\u010di trebaju napraviti ako im je pogre\u0161no skinut iznos s ENC ra\u010duna:<\/strong><\/p>\n

– U takvim slu\u010dajevima korisnik mo\u017ee na web stranici HAC-a popuniti\u00a0interaktivni obrazac za reklamaciju te isti dostaviti putem kanala info-naplata@hac.hr<\/a> na daljnju obradu pri kojoj \u0107e se nakon provjere\u00a0svih podatka izvr\u0161iti povrat sredstava na pretplatni ure\u0111aj korisnika\u00a0uz povratnu obavijest o izvr\u0161enom. Obrazac za reklamacije dostupan je i\u00a0na svim lokacijama naplatnih postaja i prodajnim mjestima. \u00a0Korisnik ima mogu\u0107nost kontaktirati i besplatni info telefon 0800 0422\u00a0na kojem \u0107e dobiti uputu \u0161to i kako napraviti – odgovorila je Andrea Vrsaljko iz Odjela za korporativne komunikacije HAC-a.<\/p>\n

Va\u017eno je, dakle, da ljudi brzo reagiraju, odnosno da redovito kontroliraju stanje ENC ra\u010duna. Ako primjete gre\u0161ku trebaju je odmah dojaviti HAC-u uz ostale potrebne podatke (broj ure\u0111aja, dionica autoceste, datum…). U tom slu\u010daju eventualno pogre\u0161no napla\u0107en novac bit \u0107e im brzo vra\u0107en.<\/p>","protected":false},"excerpt":{"rendered":"

ENC je vrlo koristan ure\u0111aj za one koji \u010desto putuju autocestama. Jednostavan je za kori\u0161tenje, ne treba vam ni ke\u0161 niti kartice, omogu\u0107ava prolazak trakama na naplatnim postajama na kojima gu\u017eve nema ili je manja nego na ostalim trakama… No, \u010dini se da je sve vi\u0161e onih koji se \u017eele da im ENC ure\u0111aji Hrvatskih […]<\/p>\n","protected":false},"author":23,"featured_media":54069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_override_counter":[],"footnotes":""},"categories":[85],"tags":[5802,1039,1040,11360,1041],"class_list":["post-54066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-potrosaci","tag-autoceste","tag-cestarina","tag-enc","tag-greska","tag-hac"],"yoast_head":"\nNeki voza\u010di imaju problema s naplatom cestarine Hrvatskih autocesta: S ENC ra\u010duna nam skidaju dvostruke iznose cestarine - Gorica Info<\/title>\n<meta name=\"description\" content=\"ENC ure\u0111aj iznimno je koristan svima koji \u010desto koriste autoceste, no u posljednje vrijeme kao da ima vi\u0161e problema kod njegova kori\u0161tenja\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gorica.info\/en\/enc-hrvatske-autoceste\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neki voza\u010di imaju problema s naplatom cestarine Hrvatskih autocesta: S ENC ra\u010duna nam skidaju dvostruke iznose cestarine\" \/>\n<meta property=\"og:description\" content=\"ENC ure\u0111aj iznimno je koristan svima koji \u010desto koriste autoceste, no u posljednje vrijeme kao da ima vi\u0161e problema kod njegova kori\u0161tenja\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gorica.info\/en\/enc-hrvatske-autoceste\/\" \/>\n<meta property=\"og:site_name\" content=\"Gorica Info\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Goricainfo-106005144489262\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-12T03:25:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gorica.info\/wp-content\/uploads\/2023\/09\/enc-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1067\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Gorica. info\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@GoricaInfo\" \/>\n<meta name=\"twitter:site\" content=\"@GoricaInfo\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gorica. info\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<meta name=\"geo.placename\" content=\"Velika Gorica\" \/>\n<meta name=\"geo.region\" content=\"Croatia\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Neki voza\u010di imaju problema s naplatom cestarine Hrvatskih autocesta: S ENC ra\u010duna nam skidaju dvostruke iznose cestarine - 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