{"id":86919,"date":"2025-03-24T06:02:29","date_gmt":"2025-03-24T05:02:29","guid":{"rendered":"https:\/\/gorica.info\/?p=86919"},"modified":"2025-03-23T16:10:43","modified_gmt":"2025-03-23T15:10:43","slug":"sve-vise-ljudi-putuje-vlakovima-donosimo-najcesce-prigovore-putnika-na-hz","status":"publish","type":"post","link":"https:\/\/gorica.info\/en\/sve-vise-ljudi-putuje-vlakovima-donosimo-najcesce-prigovore-putnika-na-hz\/","title":{"rendered":"Sve vi\u0161e ljudi putuje vlakovima: Donosimo naj\u010de\u0161\u0107e prigovore putnika na H\u017d"},"content":{"rendered":"

Sve vi\u0161e ljudi<\/strong> putuje vlakovima. U posljednjem lanjskom tromjese\u010dju vlakovima H\u017d-a prevezeno je 7,5 milijuna putnika<\/strong>, dok ih je u istom tromjese\u010dju pretpro\u0161le godine prevezeno 6,6 milijuna, stoji u izvje\u0161\u0107u HAKOM-a. <\/span><\/p>\n

Rast broja putnika jo\u0161 uvijek ne zna\u010di da je naraslo i zadovoljstvo putovanjem vlakovima. Doma\u0107i putni\u010dki vlakovi<\/strong> i dalje slove za spore i neto\u010dne u dolasku ili odlasku, pi\u0161e N1.<\/a><\/span><\/p>\n

Tre\u0107ina putnika vlakom ide na posao<\/span><\/h3>\n

HAKOM je objavio rezultate ankete o zadovoljstvu korisnika<\/strong> uslugom \u017eeljezni\u010dkog prijevoza. Tre\u0107ina ispitanika, njih 33 posto, kazala je da koriste vlak kao prijevozno sredstvo za odlazak na posao<\/strong>.<\/span><\/p>\n

Tako\u0111er ih 33 posto<\/strong> koristi vlak i u slobodno vrijeme. U svrhu odlaska na fakultet vlakom putuje 12 posto ispitanika<\/strong>, za putovanje u drugi grad radi zdravstvenih usluga njih 9 posto, dok samo 2 posto ispitanika putuju vlakom radi odlaska u \u0161kolu.<\/span><\/p>\n

Putovanje vlakom naj\u010de\u0161\u0107i je odabir zbog povoljne cijene<\/strong> (25 posto) te zbog dostupnosti prijevoza (15 posto).<\/span><\/p>\n

Podatak da samo 4 posto ispitanika odabire vlak zbog u\u010destalosti usluge<\/strong> pokazatelj je neprikladne u\u010destalosti polazaka, \u0161to prijevoz \u017eeljeznicom \u010dini neatraktivnim i nekonkurentnim u odnosu na osobno vozilo. <\/span><\/p>\n

Udobnost i brzina<\/strong> prijevoza su kao razlog odabira putovanja vlakom zastupljeni s 13, odnosno 10 posto \u0161to je prema navodima korisnika posljedica radova i redovitih supstitucija prijevoza autobusima s presjedanjima na vlak. <\/span><\/p>\n

Tek 5 posto anketiranih putnika je odabralo prijevoz vlakom zbog mogu\u0107nosti prijevoza bicikla<\/strong>, a kao razlog tomu navode visoku cijenu prijevoza<\/strong> s obzirom na relativno kratke udaljenosti prijevoza te neprikladan prostor i broj mjesta predvi\u0111enih za prijevoz bicikala, stoji u HAKOM-ovom obrazlo\u017eenju rezultata ankete.<\/span><\/p>\n

Prili\u010dno visokih 53 posto ispitanih zadovoljno je cijenom prijevozne karte<\/strong>, dok 19 posto smatra da cijena ne opravdava kvalitetu usluge. Nadalje, 55 posto<\/strong> anketiranih smatra da treba pove\u0107ati u\u010destalost polazaka<\/strong> ili reorganizirati vrijeme polazaka vlakova i uskladiti ga s potrebama prijevozne potra\u017enje.<\/span><\/p>\n

Mnogi nezadovoljni trajanjem putovanja<\/span><\/h3>\n

\u0160to se ti\u010de udobnosti putovanja vlakovima, 50 posto putnika<\/strong> je zadovoljno, a 26 posto nije<\/strong>, i to opet zbog \u010destih presjedanja i nadomje\u0161tanja prijevoza autobusima. Visokih 70 posto anketiranih nezadovoljno je i vremenom trajanja putovanja<\/strong> \u017eeljeznicom.<\/span><\/p>\n

To je pokazatelj nekonkurentnog prijevoznog vremena, a prema mi\u0161ljenju putnika uzrokuju ga radovi na infrastrukturi i neprikladna organizacija prijevoza, tuma\u010de u HAKOM-u.<\/span><\/p>\n

Jedan od slabije ocjenjenih<\/strong> pokazatelja kvalitete prijevoza \u017eeljeznicom u ovoj anketi je to\u010dnost vlakova. Vi\u0161e od 75 posto anketiranih<\/strong> nije zadovoljno to\u010dno\u0161\u0107u vlakova.<\/span><\/p>\n

Veliko je, tako\u0111er 70-postotno nezadovoljstvo anketiranih putnika<\/a> zbog nepravodobnog pru\u017eanja informacija prije i tijekom putovanja.<\/span><\/p>\n

Putnici nezadovljni \u010disto\u0107om sanitarnih \u010dvorova u vlakovima<\/span><\/h3>\n

\u010cisto\u0107om sanitarnih \u010dvorova<\/strong> u vlaku zadovoljno je tek 27 posto<\/strong> anketiranih putnika. Temperaturom zraka u vlakovima H\u017d-a zadovoljno je 48 posto putnika, dok ih je vi\u0161e od 30 posto i dalje nezadovoljno.<\/strong><\/span><\/p>\n

U anketi je 58 posto ispitanika<\/strong> reklo da su, kao putnici H\u017d-a<\/a>, upoznati sa svojim pravima, dok je 42 posto<\/strong> njih koristilo pravo na reklamaciju i prigovor prijevozniku, \u0161to je \u010dak 25 posto vi\u0161e u odnosu na anketu iz 2022. godine.<\/span><\/p>\n

Zna\u010dajno je pove\u0107an broj putnika koji aktivno sudjeluju u ostvarivanju svojih putni\u010dkih prava te se odlu\u010duju na podno\u0161enje reklamacije i prigovora \u017eeljezni\u010dkom prijevozniku, ka\u017eu u HAKOM-u.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

Sve vi\u0161e ljudi putuje vlakovima. U posljednjem lanjskom tromjese\u010dju vlakovima H\u017d-a prevezeno je 7,5 milijuna putnika, dok ih je u istom tromjese\u010dju pretpro\u0161le godine prevezeno 6,6 milijuna, stoji u izvje\u0161\u0107u HAKOM-a. Rast broja putnika jo\u0161 uvijek ne zna\u010di da je naraslo i zadovoljstvo putovanjem vlakovima. Doma\u0107i putni\u010dki vlakovi i dalje slove za spore i neto\u010dne […]<\/p>\n","protected":false},"author":23,"featured_media":86922,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"1","last_modified_date":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","override":[{"template":"3","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"1","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_popup_post":"1","number_popup_post":"1","show_post_related":"1"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored 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